Emergency Information

This program does not provide crisis or emergency assistance. If you are experiencing problems with your mood, are feeling suicidal or need to speak with someone urgently, we suggest you use the following organisations to get immediate assistance. You can always come back to the Family and Friend Support Program when you are able.

If you are in a crisis situation or need immediate assistance:

  • Kids Helpline: 1800 551 800
  • Lifeline: 131114
  • Suicide call back service: 1300 659 467

If you are concerned about your safety or the safety and wellbeing of someone else, we encourage you to leave immediately and contact the police.
Call 000 if you have concerns about yours or someone else's safety.

Questions/comments about Family and Friend Support Program

If you have any questions about the Family and Friend Support Program please use the form below:
We will answer your email within 48 hours.

Contact form

Information about ice

If you would like information about ice, the following sites and contact lines are available.

  • Cracks in the Ice is an online toolkit providing information and resources about ice or crystal methamphetamine including where and when to get help.
  • The Help Line – 1800 ICE ADVICE (1800 423 238) – will direct users and families to the treatment and support services they need, and provide general information to the community about ice and its effects.
  • Breaking the Ice is an online program to engage with 16 to 25 year olds who are using or thinking about using ice